Problems

In this video, we have interviewed Muhammad Haiqal Hakimie as a customer and Encik Azli, one of the bankers at Bank Islam. From the interview, Muhammad Haiqal intended to borrow a personal loan at a bank. However, as it is his first time looking to borrow a personal loan, Haiqal wanted to know how to apply for a personal loan at a bank. Not only that, Haiqal asked for an opinion on which type of personal loan is right for him and what is its advantages. All the problems above, he asked the information from three types of banks, which are Bank Islam, Maybank, Cimb Bank.

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Besides,  as a representative of the bank’s employees, Mr. Azli gave some information about the personal loan problems that always occur when customers want to apply for it. For instance, he noted that Personal loan applications are often rejected if the history in the CTOS and CCRIS systems are bad. He also said the application would be rejected if the customer did not meet the conditions required by each bank.

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Note: 

CTOS: provide credit reporting and is also widely used by financial institutions to determine an applicant’s creditworthiness aside from CCRIS (one of Malaysia’s leading Credit Reporting Agency (CRA) under the Credit Reporting Agencies Act 2010)

CCRIS: provides credit reports and is managed by the Credit Bureau of Bank Negara Malaysia

 

To solve the above problems in more detail, our group has made a video and description on this website about personal loans at different banks (Bank Islam, Maybank, Cimb bank). Please click BANKS.